I'm Anna Bardos, based in Kuala Lumpur and working remotely with clients around the world. When you work with me, you work directly with me from brief through delivery. My practice covers four connected disciplines — web design and development, brand and visual design, CRM and data operations, and quality assurance — shaped by 13+ years working across IT, marketing, design, enterprise systems, data, and QA.
Every stage added a way of thinking I still use — none of them replaced the one before it.
I started in IT — troubleshooting hardware, maintaining systems, and supporting the people who depended on them working. Backed by a background in information technology, it's where I first learned to think in systems: what's happening underneath the interface, not just what's on the screen.
From there, my work moved into marketing, design, and web content — years spent building campaigns, designing for brands, and maintaining websites. It's where I learned that design isn't decoration: every layout has to say something to a specific audience, and get them to act.
One long-running role put design and QA in the same job description — testing web applications and e-commerce workflows on one side, designing the visual assets and prototypes on the other. Doing both changed how I do either: I design with an eye for how something will behave, and test with an eye for how it should look and feel.
Later, in an enterprise environment, I worked across CRM systems, business requirements, and QA support at the same time — translating what a business needed into technical specifications, then testing whether what got built actually met them. Structured process stopped being a nice idea and became the only thing holding something that complex together.
The most recent chapter has been large-scale data work — cleaning, structuring, and maintaining CRM data at scale, and building the reporting a business needs to trust its own numbers. It's shown me how much of a website's or a workflow's success depends on the data underneath it being right.
Today, that's the practice — design, web development, CRM and data operations, and QA, brought together within each client relationship instead of handed off between departments.
A project moves through the same loop, whichever piece I'm working on:
See how this plays out service by service → Services
I'd rather explain a decision in plain language than impress you with terminology. If you can't tell what I did and why, I haven't done my job.
Every project runs through defined stages with real checkpoints — a habit from years of enterprise process work, not a sales tactic.
QA isn't a phase tacked on at the end. I test as I build, the way I learned to when testing was part of my professional role.
You should be able to hand what I build to someone else and have it make sense — a habit from writing SOPs for enterprise teams, not just good manners.
Some of the businesses whose design, web, data, or QA work I've been part of — as an employee, a contractor, and a direct client.
“Hired Anna for different tasks. Started with some graphics worked at first and now she is in charge of testing and of new developed websites. She works closely with the developers and keeps track of milestones to assure these are finished on time. Especially her website testing on every device, where she documents all bugs with precise descriptions and correlating Screencasts keeps developers on track. Anna is realiable and good in what she does - always open to learn new skills. Highly recommended.”
See more of the work → View My Work
This is Kuala Lumpur, where the work actually happens. Many of the clients I work with are in different time zones, so projects often run asynchronously — with clear messages and documentation that hold up on their own, and a video call when it's worth the overlap.
Some of this reflects years of professional experience. Some reflects the tools I currently build with. Together, they support the practice — they're not the main reason to hire me.
Tell me what you're building, improving, organizing, or trying to fix. Most projects touch more than one of these disciplines — that's exactly where I'm most useful.